Companies are starting to utilize cloud computing in higher concentrations. The recent boom in the capabilities of utility computing in the cloud presents many small and midsized businesses with alternative ways of substantially enhancing production anywhere there is Internet access. Cloud computing presents solutions for any of your businesses problems; from e-mail, to communications, to a full-scaled hosted infrastructure. In this way cloud computing is presenting companies of all sized considerable benefits.
Exchange can give your company many powerful tools. By implementing these tools your organization can significantly improve the productivity of your staff. Without proper configuration, however, your company will run into issues that can potentially cost your company a lot of money in wasted productivity.
This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.