- Computer Support
- Go To ASSIST
The Oaks Advantage™ Basic Managed Services Plan is ideal for companies looking for 24x7x365 monitoring of their computer systems and network components without the need for a lot of on-site support. Upon completion of our initial complimentary on-site network review, we’ll install our management system allowing us to monitor every aspect of your network. This state of the art technology notifies us of potential problems, keeping you from experiencing unexpected trouble leading to down time and loss of productivity.
With Oaks Advantage™ Basic Managed Services auditing your servers and workstations we’ll monitor:
- Hardware integrity and reliability
- Event logs
- Backup verification
- Anti-virus & Malware updates
- Power protection
- Security Patch Management
- Provide unlimited phone, e-mail & remote support for covered issues
- Much more…..
Included with all Oaks Advantage™ Managed Services plans, is a monthly on-site visit by one of our qualified technicians to examine and “tune-up” your network in person. While we’re there we’ll give you a complete report of our monthly activities and make recommendations on our findings. Should you need an on-site visit outside of our monthly tune-up, you’ll enjoy a discounted hourly service rate ONLY available to Oaks Advantage™ customers.